— Case Study
Case Study: Quality Management System Implementation – Flip Consults Limited
- Client:
- Flip Consults Limited
- Service:
- Quality Management System (ISO 9001)
Flip Consults Limited sought to establish a formal quality management system to strengthen consistency, accountability and service delivery across its operations.
Strategia Mentor Initiative was engaged to support the development and implementation of a quality management system aligned to ISO 9001, documenting processes, defining responsibilities and building the internal capability to run and continually improve the system.
Key Areas of Support
- Quality management system gap assessment
- ISO 9001 requirements interpretation and alignment
- Process, procedure and documentation development
- Risk and opportunity assessment
- Internal audit and management review support
- Staff awareness and capacity building
- Certification readiness support
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